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Is the World of Work Really Changing?
White paper dicussion of four themes of workforce change: total talent, skills over roles, flexible working and AI transformation.
Kate Harper
17 hours ago1 min read


Did you See It?
There are moments in NHS policy where something important is said so quietly that it is almost missed. Not because it lacks significance, but because it is wrapped in the language of pragmatism, contingency, or operational necessity. Sir Jim Mackey’s recent comments about designing services “less reliant on resident doctors” feel like one of those moments. On the surface, this is a response to industrial action. A sensible, even inevitable reaction to a workforce that has
Kate Harper
4 days ago5 min read


Cost-down vs. Productivity Up
Reducing headcount is not the optimum road to productivity There is a particular rhythm to the way the NHS talks about productivity. It tends to surface most loudly at moments of financial pressure, framed as a challenge of cost control, often expressed through workforce numbers, and increasingly crystallised in ambitious savings targets. The £17 billion efficiency ambition set out by government is simply the latest iteration of that familiar pattern. Yet when you look more c
Kate Harper
Mar 306 min read


Do I Dare Ask?
Staffing the NHS for a future we have not yet funded There is a question that sits, slightly awkwardly, at the heart of two of this week’s most significant publications on the future of the NHS. It is not a question that appears explicitly in either document, and perhaps for good reason, because once asked it becomes very difficult to answer convincingly. But it is this: where will the people come from, and who will pay for them? The publication of Module 3 of the UK Covid-19
Kate Harper
Mar 235 min read


From Organisations to Places: Rethinking Workforce Ownership in the NHS
There are two dominant workforce stories shaping the conversation this week: the publication of the NHS Staff Survey (with its now familiar signals around pressure, morale and retention) and alongside it, the Commons Committee report examining the NHS’s reliance on international recruitment (raising uncomfortable but necessary questions about sustainability and the strength of domestic supply). Both matter. Both are important. And both have already been dissected, at length a
Kate Harper
Mar 175 min read


All-Age Continuing Care: The Quiet Test for Integrated Care
For more than two decades the health policy community has talked about the need to integrate health and social care. Successive reforms have been built around this idea. Partnerships were created, then systems were created, and most recently Integrated Care Boards were given responsibility for planning services across whole populations. Yet despite all of this structural effort, the boundary between the NHS and local government remains one of the most difficult relationships
Kate Harper
Mar 97 min read


The Psychology of LinkedIn (Especially When You’re “In Between”)
LinkedIn likes to present itself as a professional networking platform. In truth, it behaves much more like a social ecosystem. It has norms, signals, hierarchies and tribes. It has applause. It has silence. And when you find yourself between roles, it can quietly become something else entirely: a place where you steady yourself while everything else is shifting. Maslow’s hierarchy of needs reminds us that belonging is not a soft extra but a central component of human wellb
Kate Harper
Mar 34 min read


When the Trough Is Shrinking: Why the UK Jobs Market Feels Like a Feeding Frenzy
Something feels profoundly unstable in the UK labour market. It is not simply that people cannot get jobs. Nor is it that there are no vacancies. It is something more combustible than that. We have more people circling the trough at the very moment the trough itself is shrinking. Speak to job seekers and you hear about hundreds of applications and little response. Speak to employers and you hear about tighter budgets, paused hiring and cautious headcount planning. Speak to
Kate Harper
Mar 26 min read


Nursing Reserve 2.0
Or, why we should stop trying to call nurses back and start helping them stay Every few years the idea of an NHS “reserve” resurfaces. It did during Covid. It’s doing so again now, this time via the Welsh Conservatives and their proposal for an NHS Wales Reserves Service – a bank of retired clinicians and trained volunteers who could be mobilised during peaks of pressure. On the face of it, it sounds entirely sensible. Who could possibly argue with the idea of greater flexibi
Kate Harper
Feb 234 min read


From Knowledge Scarcity to Judgement Scarcity
A senior partner at KPMG using AI to cheat on an internal AI assessment – and being fined for it – is the sort of irony usually reserved for sitcom writers. When I read the piece in Personnel Today , I laughed out loud. Then I stopped laughing, because beneath the farce sits a very serious question: if AI can generate plausible answers to an AI literacy test, what exactly are we testing? And more broadly, if knowledge is permanently available at our fingertips, what exactly
Kate Harper
Feb 194 min read


What Happens When Your Interviewer Asks to See Your ChatGPT Personality Report?
A LinkedIn post stopped me mid-scroll last week. A candidate, part way through an interview, was asked whether they use ChatGPT. When they said yes, they were invited to type a prompt into their phone there and then. The interviewer wanted to review the output together so they could “objectively understand the candidate’s thinking patterns and interests.” Let’s just pause there. I understand the curiosity. We are all trying to work out how AI fits into recruitment, assessment
Kate Harper
Feb 174 min read


When Did 55 Become a Red Flag?
Myth-busting productivity guru in action Busting the Myths About Older Workers A recent survey commissioned by the Centre for Ageing Better found that 51% of UK adults believe job applicants become undesirable to employers by their mid-50s. Thirty-six percent think that tipping point arrives by 50 or younger.Eight percent think 40 is pushing it. (If 40 is now the beginning of the end, we may need to alert half of LinkedIn.) The data, gathered by Opinium from a nationally re
Kate Harper
Feb 167 min read


Three Articles, One Question: How do we focus on fixing the leak rather than just filling the tank?
Something interesting happened this week. Three separate pieces landed, from three different directions, all circling around the same issue. None of them were coordinated. None referenced each other. Yet together they create a surprisingly coherent conversation about nursing, retention and what really matters. The first was the latest professionals survey from the Nursing and Midwifery Council. The second was the announcement, reported by Nursing Times, that unions and govern
Kate Harper
Feb 164 min read


From gap-filling to foresight: what AI-enabled rostering could really mean for workforce management
A recent collaboration between Alder Hey Children’s NHS Foundation Trust and the Science and Technology Facilities Council’s Hartree Centre has been presented as an exercise in improving rota efficiency. On the surface, that’s exactly what it is: an AI-driven system that replaces manual, spreadsheet-based on-call rotas with something quicker, more balanced and less administratively painful for clinicians. But to see this simply as a better way of doing rotas is to miss the
Kate Harper
Feb 94 min read


AI, Workforce Shortages and the NHS. What Happens After we Close the Gap?
Much of the current debate about artificial intelligence in healthcare starts in the same place. Workforce shortages, backlogs, rising demand and a system struggling to keep pace. Against that backdrop, AI is increasingly framed as a necessary response to structural pressure rather than a futuristic aspiration. Recent reflections from McKinsey on the emergence and potential of AI in healthcare reinforce this point. Healthcare is described as highly labour-intensive, with pers
Kate Harper
Jan 304 min read


I attended a Health Foundation webinar on NHS productivity. What struck me most was the link to workforce planning.
Yesterday I joined the first of the Health Foundation’s NHS Productivity Commission webinars, exploring what the NHS might learn from other health systems internationally. The discussion ranged widely. We heard OECD-level perspectives on demographic and fiscal pressure, reflections on the role of artificial intelligence, and detailed insights from cancer services across several countries. All valuable in their own right. But the strongest and most consistent message, at leas
Kate Harper
Jan 264 min read


What Senior Nurses Told Me... and Why it Matters
The Main Findings... The other day I sat down for coffee with a small group of senior nurses. It was an informal conversation rather than a formal research exercise, but it was an unusually powerful one. Many of the themes that emerged, captured in the infographic above, will sound familiar. They are well rehearsed in the media and policy debate. But hearing them expressed with such clarity, pain and conviction was a stark reminder that familiarity should not be mistaken for
Kate Harper
Jan 263 min read


Healthcare Workforce Intelligence Briefing 22/01/26
To view full browser edition click here Healthcare Workforce Intelligence Briefing Designed for busy professionals managing the workforce or those providing staffing solutions into the health sector, this publication curates and summarises some of the most relevant content in a single publication. Kate Harper In the Media Blogs and Comments News in Numbers Pause for Thought Some information in key publications sits behind firewalls. Other information requires individuals
Kate Harper
Jan 244 min read


Cutting Agency Spending is Not Workforce Planning
A constructive critique of the REC’s intervention on NHS temporary staffing The r ecent press release from the Recruitment & Employment Confederation , authored by Neil Carberry , raises an important and legitimate challenge: whether the Department of Health and Social Care’s instruction to reduce agency use by 30 per cent in the short term represents a blunt policy instrument that risks unintended consequences for patient care. That question deserves serious consideration. I
Kate Harper
Jan 248 min read
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